Profit Leak Audits for hospitality
You’re already making the money.
You’re just not keeping it.
Most cafés leak $300 to $1,000 a week in profit they never see: supplier creep, over-rostering, quiet waste. Leak finds it, prices it, and hands you the fix. Built by someone who ran cafés for a decade, checked by a real person every week.
21 years in hospitality
Your data stays yours
Human reviewed
Confidential
Australian owned
Premium service
The problem
Every hospitality business leaks profit.
Rarely through one big mistake. Almost always through hundreds of small daily decisions: a supplier price rise here, an extra rostered hour there. Each one invisible. Together, expensive.
$18
a day
One over-rostered hour
$126
a week
Nobody notices
$540
a month
Buried in the P&L
$6,570
a year
Gone. From one leak.
And leaks never come alone
Roster inefficiency
$6,570 / yr
Supplier creep
$4,700 / yr
Food cost drift
$5,100 / yr
Hiding in an ordinary café, in an ordinary year
$16,370
Illustrative figures. Your audit works from your numbers only.
Why now
Three cost rises just hit hospitality. You can’t stop any of them.
2026 has quietly rewritten café margins. Two changes have already landed. The third lands on 1 October. You can’t opt out, and you can’t lift prices fast enough to cover them, so the only margin left is the one you’re losing to leaks you can’t see.
Payday super
Super now leaves your account every payday, not once a quarter. Your biggest outgoings just got faster, and any slack in your wages bill is now a weekly cash problem.
Minimum wage up again
Award wages rose 4.75% and the National Minimum Wage is now $26.44 an hour. Every rostered hour costs more, which means every over-rostered hour costs more too.
Card surcharge ban
You can no longer pass Visa, Mastercard or eftpos fees to customers. The margin you were quietly recovering at the terminal simply disappears.
Surcharge ban begins
1 October 2026
00
Days
00
Hours
00
Mins
00
Secs
After this date you absorb every Visa, Mastercard and eftpos fee yourself. A Profit Leak Audit shows you where to find it back.
When your costs move weekly, a leak you can’t see compounds weekly. A Profit Leak Audit finds exactly where your margin is going, before 1 October makes it hurt more.
Book a Profit Leak AuditSources: Fair Work Ombudsman (payday super, 2026 wage review); Reserve Bank of Australia (merchant card surcharging reforms).
The process
How a Profit Leak Audit works.
Upload your reports
Your POS export, wage report and supplier invoices. Files you already have, nothing to install, nothing to integrate.
Our engine analyses thousands of data points
Every line item, every shift, every invoice, checked against your café's own targets and its own trading history.
Patterns identified
Supplier creep. Roster drift. Food cost movement. The quiet ones that never make it to a P&L review.
A real person reviews every finding
Someone who has run cafés reads every flag before you do. Nothing reaches your report unchecked.
Your audit is written
Plain English. Every leak priced in dollars, with the evidence behind it.
Priority roadmap
Not forty recommendations. Just the handful that matter, in the order that pays fastest.
Profit recovered
We walk you through it for 90 minutes. You leave knowing exactly what to fix first, and what it's worth.
Coverage
What we analyse.
One audit, every corner of the operation money moves through.
Labour
Supplier pricing
Food cost
Scheduling
Margins
Sales trends
Roster efficiency
Opportunity scoring
Profit recovery
Why Leak
Why owners trust this audit.
Built by someone who owned cafés
Almost ten years of ownership, and 21 in hospitality. Leak wasn't designed in a boardroom. It was built to answer the questions Mel asked herself every Monday morning.
Our engine finds what people can't
A person can't compare every invoice line against six months of history. Our engine does, for every supplier, every week of your data.
A real person reviews every report
The engine proposes. A hospitality expert disposes. Nothing lands in your audit that hasn't been challenged by someone who's run the pass on a Saturday.
Recommendations you can act on Monday
No frameworks, no jargon. Each finding comes priced, prioritised, and written as an instruction you could hand your manager.
The deliverable
See exactly what you'll receive.
A complete sample audit for Marlow & Co, a fictional Byron Bay café built from thirteen weeks of realistic trading data. Read it before you spend a dollar.
Executive summary
The whole story on one page: what's leaking, what it's worth, what to do.
Opportunity score
How much recoverable profit sits in your operation, scored against your own numbers.
Priority roadmap
Every finding ranked by payback speed, not by how clever it sounds.
Savings estimate
Dollar figures with the working shown. Nothing you have to take on faith.
Implementation timeline
What to fix this week, this month and this quarter, sized for a real operator's week.
PDF, no email required. Marlow & Co is fictional; the analysis is real.
Security
Your numbers are safe here.
Uploading financials takes trust. We designed for that before anything else.
Your data belongs to you
Always. In writing.
Never sold
Your information is not a product.
Never used to train AI
Your reports analyse your business. Nothing else.
Every business isolated
Your data is walled off at the database level.
Files encrypted
In transit and at rest.
Deleted on request
Permanently. Not archived. Gone.
Access is limited
Only authorised reviewers ever see your audit.
Confidentiality guaranteed
NDA available before you send a single file.
Pricing
One audit. One fee.
No packages, no tiers, no upsell mid-engagement. Founding rate for the first 5 clients, then the standard fee.
Profit Leak Audit · Founding rate
$499AUD
For the first 5 founding clients · then $999
Complete operational audit
Automated analysis of your sales, wages and invoices
Every finding reviewed by a hospitality expert
Executive report, written in plain English
Savings estimate with the working shown
Priority roadmap, ranked by payback
90-minute walkthrough of your results
Our guarantee
If we don’t identify opportunities worth at least twice the audit fee over a twelve-month period, you don’t pay.*
*Based on identified opportunities only. Results depend on implementation.
Meet Mel
Twenty-one years in hospitality.
I have been in hospitality since I was 13, and I have owned cafés for almost ten years. I know what a fourteen-hour Saturday feels like. I know what it’s like to work that hard, look at the bank account on Monday, and wonder where the money went.
The answer was never one big thing. It was a supplier quietly putting cents on the coffee. A roster built for the week we hoped for, not the week we traded. Waste nobody wrote down. Small leaks, every single week, that no P&L ever showed me.
Leak is the audit I needed and could never buy. The engine does what I couldn’t: read every line of every invoice against months of history. I do what it can’t: decide what actually matters, because I’ve stood where you’re standing.
Mel, Founder
Questions
Asked before, answered plainly.
Can I sign an NDA?
Yes. We'll sign yours, or provide ours, before you send a single file. Confidentiality isn't a favour; it's the baseline.
Who owns my data?
You do, at every stage. It's never sold, never shared, and never used to train AI. It exists for one purpose: your audit.
How long does an audit take?
Most audits are delivered within two weeks of receiving your reports, followed by your 90-minute walkthrough.
Can this be done remotely?
Yes. The entire engagement is remote. Upload from anywhere in Australia; the walkthrough happens over video.
Do you need Xero?
No. Your POS sales export, a wage or roster report, and your supplier invoices are enough. Accounting software helps but is never required.
What reports do I upload?
Three things you already have: a sales export from your POS (Lightspeed, Square, or similar), a wages report from your roster system, and supplier invoices. PDFs are fine.
Can I delete my data afterwards?
Yes. Say the word and it's permanently deleted: files, reports, everything. Not archived. Gone.
Most hospitality businesses don’t have a sales problem.
They have a visibility problem.
Leak simply helps you keep more of the profit you’re already earning.
Book Your Profit Leak AuditBook
Start with a conversation.
Tell us a little about your business. Mel replies personally within one business day.
Prefer email? hello@theserviceedit.com